Departure date and time of flight: 07:50am on the 19th December 2009
Flight Number: HO1152
Flight duration: 2hours
Class: Economy Class
Aircraft type: Airbus A320
Punctuality of the flight:
The flight departed on time and landed on time.
Any baggage issues:
No issues- the bags arrived on time and in one piece.
Comments on the checking in staff and any issues:
No check in issues. Everything went perfectly smoothly at Shenzhen- the process from Checking in to going to the gate took only around 15 minutes.
Comments regarding the pre-meal Service:
Just drinks- included “Mengyiu” Milk (Chinese Branded Milk) and Chinese branded Coca Cola and Orange Juice.
Comments regarding the First meal:
All we got was a stylish carton containing a “Mengyiu” Milk Carton and a “Bun” filled with a slice of ham and some butter. The flight was too short and really you could not ask for more in China. In Europe it is a different story, but for a 2 hour flight, the contents provides were of a decent quality.
Comments regarding the drinks service:
A second round of drinks were offered after the meal. No Alcohol, but plenty of milk, coffe and tea.
Comments regarding the in-flight snacks (if any):
Comments regarding the second meal (if any):
Comments on the in-flight system (if any):
Comments on the professionalism of the cabin crew:The Cabin Crew were very professional and polite. Just a normal flight, without any incidents.
Improvements that could be made:
None...everything seemed to be OK. Juneyao Airlines has a good service because it is a private carrier, unlike most of the other Chinese carriers.
Comments on the interior of the aircraft (including seat comfort):
The A320 had a standard 3-3. Unlike most other Chinese carriers, Juneyao has their own branded interior which consists of Purple coloured seats, and matching cushions. The toilets were clean and well maintained. There was no bad smell.
Overall rating 1-10 (worst-best):9