KLM Royal Dutch Airlines (Amsterdam to London Heathrow Airport)

8/10/2010

KLM B737NG on finals: Copyright Navjot Singh

Route: Amsterdam Schipol to London Heathrow Airport

Departure date and time of flight: 20:30pm on 16th of February 2008

Flight Number: KL1033

Flight duration: 1h 20m

Class: Economy Class

Aircraft type: Boeing 737-800

Punctuality of the flight:

The flight departed on time and landed around 20 minutes late at Heathrow due to the (normal) heavy traffic waiting to land. Our plane circled over North London at least 5 times before finally making the turn to land.

Any baggage issues:

No issues- the bags arrived on time and in one piece.

Comments on the check-in staff and any issues:

No check in issues. I was transferring from a flight from Geneva at Amsterdam, so there were no problems. The wait was not too long.

Comments regarding the pre-meal service:

Just drinks, including wine. I choose “Solaris White Wine” and a miniature can of orangeade.

Comments regarding the first meal:

The food was the same as given on the Geneva to Amsterdam sector. I was on a connecting flight from Geneva to London. Normally I would take a non-stop flight for such a short sector, however I wanted to try what the service is like on KLM! The food consisted of a packet of the KLM Trademark “TUC” cheese miniature biscuits and a packet of “prine chocolate biscuits”.

Comments regarding the drinks service:

A second round of drinks were offered after the meal. Including “Solaris White Wine” and soft drinks.

Comments regarding the in-flight snacks (if any):

None

Comments regarding the second meal (if any):

None

Comments on the in-flight system (if any):

None

Comments on the professionalism of the cabin crew:

The cabin crew were very professional and polite. Just a normal flight, without any incidents.

Comments on the interior of the aircraft (including seat comfort):

The Boeing 737-800 is part of the Boeing family of aircraft, and is one of the smallest, as well as, most advanced versions of the type. The seat configuration is 3-3 in an all economy class layout. The interior design is based on the “Royal Dutch Blue” colour scheme.

Overall rating 1-10 (worst-best): 8

About Airline PR

This is a special section on Airline Branding, and Airline Public Relations written by me on all the flights I have been fortunate enough to have been on. These are not records taken from somewhere else, but are actual flights I have been on. Most of the flight trips are officially sponsored by the airline companies in order to promote their certain routes, and aircraft. Airline promotion and PR related work in the aviation industry is one of my expertise.

This section of the website will grow in time, and will include detailed reviews of the in-flight meals, the airline seats, the comfort of the overall trip, the customer service both at the check-in-desk as well as by the Cabin Crew; and how good the assistance has been by the airline staff. All the reviews are honest, fair, firm, and non-biased.

I am proud to have worked with some of the largest PR agencies, and some of the most powerful airline brands in the world, including but not limited to: Air Canada, Cathay Pacific, Emirates, Qatar Airways, Lufthansa German Airlines, Air China, Turkish Airlines, British Airways, TAP Air Portugal, Air Malta, Air France, KLM, CityJet, and many others.

All the flights I have taken in my life are documented on this weblog except for any flights that were taken before 2003. These included Syrian Airlines (747SP in 1985), British Airways (2003 to Dubai), Aeroflot (IL-62, and IL-86 in 1989) and a few others. I regret not documenting them because I never thought of doing that back in those days.

I am hoping to bring to life the joy of reviewing airlines.

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For all media reviews, special permission has been granted from the airline authorities, and even from airport authorities for the photos/videos taken on-board the aircraft and on the ramp because it is strictly forbidden to take photos and videos on and around the aircraft without permission.

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