Route: Beijing Capital to Kunming International
Departure date and time of flight: 14:30pm on the 17th November 2009
Flight Number: CA4170 (Operated by Shandong Airlines on behalf of Air China)
Flight duration: 3 hours 10 minutes
Class: Economy Class
Aircraft type: Boeing 737-800NG
Punctuality of the flight:
The flight departed on time and landed on time.
Any baggage issues:
No issues- the bags arrived on time and in one piece.
Comments on the check-in staff and any issues:
No check in issues. Everything went perfectly smoothly at Beijing Capital Airport. I was on a transit flight in from the UK with Air China, and so this was a code share flight with Air China.
Comments regarding the pre-meal service:
Just drinks (non-alcoholic), and including tea and coffee.
Comments regarding the first meal:
All we got was a Chinese style “burger”. What seemed like a hard laborious effort of the Air China chefs’ to create the perfect in-flight burger turned into a disaster. It tasted more like one of those deep fried potato pastries. No wait a minute, it tasted more like an expired hot dog. I took one bite and that was enough. Air China and their partners’ Shandong Airlines have a long way to go in terms of in-flight food.
Comments regarding the drinks service:
A second round of drinks were offered after the meal. No alcohol, but plenty of milk, coffee and tea.
Comments regarding the in-flight snacks (if any):
Comments regarding the second meal (if any):
Comments on the in-flight system (if any):
Comments of professionalism of the cabin crew:
The cabin crew were OK and polite. Just a normal flight, without any incidents.
Improvements that could be made:
The in-flight food drastically needs be improved for a flight of 3 hours. Just an attempt at serving a hot Chinese style burger does not seem to justify the costs that people are paying for this flight (or any flight that is over 3 hours). It was horrible.
Comments on the interior of the aircraft (including seat comfort):
The 737-800 plane had a seat configuration of 3-3 with an all Economy Class seat set up. The plane was clean and the toilets were clean too.
Overall rating 1-10 (worst-best): 3
About Airline PR
This is a special section on Airline Branding, and Airline Public Relations written by me on all the flights I have been fortunate enough to have been on. These are not records taken from somewhere else, but are actual flights I have been on. Most of the flight trips are officially sponsored by the airline companies in order to promote their certain routes, and aircraft. Airline promotion and PR related work in the aviation industry is one of my expertise.
Watch exclusive videos below taken in the cockpit of a Boeing 777-300ER in-flight over Chinese Airspace.
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B777-300ER Cockpit Video 1
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