Retired British Airways pilot Captain Nick Eades—the world's most experienced Boeing 747 pilot with over 30,000 hours on the type—published his memoir in 2021, Self-Improver. I had the chance to do a Q&A with Nick, including about his 40 years in aviation and how the industry has changed since the day he decided to become a pilot in 1979. During the Covid-19 pandemic, Captain Eades decided to write this autobiography of his life in aviation, from starting his career in aviation as a self-improver, right from the bottom because he didn’t have the money to attend a flight school. Hence the name of the book goes by the same name. The book is full of interesting antidotes, from when he was cleaning and loading aircraft to flying U2 on their Joshua Tree Tour. Here he reveals some interesting truths. Nav Singh [NS]: Nick, thank you very much for your time. Now that you have retired to a writer's life, you must miss all that travelling and glamour [except the time zones and simulator checks!], do you? Nick Eades [NE]: Thanks for having me having me here, Nav. I flew for 50 years. In that time, I flew over 30,000 hours on most types of aircraft, from open cockpit biplanes to executive jets, and of course the 747. I am now totally happy for others to enjoy the skies and I simply love my new career of writing and hopefully producing aviation themed books and television programmes. NS: The 747 has over 6 million separate parts, so, as a 747 pilot is it true that you need to know practically everything about the aircraft?, and how long did it take you to learn and know about the aircraft inside-out [even things that are perhaps small but important…. technical and non-technical]? NE: Interesting question! Things have changed drastically over the decades. When I did my initial classic 747 course in 1987, we were taught by a mixture of ground instructors and self-learning ‘Carousels’. Basically, we attended “chalk and talk’ lectures and then sat in a mock-up of a 747-flight deck and watched a series of slide presentations of the aircraft systems. We were also given an audio cassette to listen to at home and in the car. Of course, we were also given a full set of technical manuals. At the end of the course, you were very familiar with all of the aircraft systems. The entire course lasted approximately three months. However, a very experienced training captain at the time advised me that it takes a minimum of five years to be fully competent on the aircraft. After 34 years on the 747, here I was still learning! My last course on the Boeing 777 had a two-week ground course that was fully self-taught with no instructor lead training, except for a few hours in a fixed base simulator. At the end of each course, I knew a lot more about the 747 than I did about the 777! NS: As you’ve written in your memoir, you couldn’t initially afford to attend a flight school, so you became a self-improver. That is not easy these days because the cost of getting a license is expensive, and not many airlines offer sponsored cadet schemes. However, are self-improvers really looked down upon by the airlines? NE: Another excellent question. The basic cost of getting a commercial license is approx. £125,000, plus another £20-25,000 for a type rating on something like an Airbus A320 or Boeing 737. Today you can only achieve your Commercial Pilot’s License [CPL] by attending an approved school. The airlines today do not mind if you are “self-funded” or sponsored, as both trainees have gone through the same system. This is very different from the way I qualified. In the past you had to achieve 700 hours flying time to sit the flying exams. There was no formal training as such. A pilot first achieved a Private Pilot’s License [PPL] and then built up the hours. A good way to do this was to become a flying instructor, a course you could take after you had achieved 150 hours. So, in answer to your question, today’s airlines are very happy to take on self-funded pilots as it saves them the cost of initial training. In my day, a lot of pilots looked down on “self-improvers” as they had not completed an approved training course. Some captains even refused to speak directly to me, instead insisting on communications through the flight engineer (!). NS: Is it true that airline pilots spend as much time in the simulator as they do in the cockpit? NE: No, they don’t. I was flying 900 hours a year in the real aircraft and only eight hours a year in a simulator. NS: Wow, only eight hours a year! So, according to you, what makes a good airline pilot? NE: A combination of manual dexterity, intellectual flexibility, and emotional empathy, combined with a good sense of humour. NS: That is quite interesting. What would you say is the best and worst parts of being an airline pilot? NE: The best part is the incredible variety and sheer pleasure of flying. Combine this with being paid to see the world then you have a very heady mixture. The worst part is the endless night flying, time changes, and of course the dreaded six-monthly simulator checks. NS: Talking of simulators and training, do aircraft versions differ much? Can you name some differences between the old 747-400 and new model 747-8 model, for example? NE: The main difference is that the 747-800 is ‘fly by wire’. In other words, you fly the aircraft through a computer. The 747-400 was one of the last aircraft that the pilot, not a computer, actually moves the control surfaces. NS: Very thoughtful to say the least. Now, to me, the 747 looked like what in most people’s opinion a plane should look like [or at least it did when I was a kid plane spotting at Heathrow!]. In your opinion, could they have kept the 747 going with more efficient engines and aerodynamic wings or it just wasn’t possible? NE: No, the 747 was actually designed on the back of a cigarette packet in the 1960’s [!]. Sadly, a four-engine aircraft is no longer commercially viable. Engine technology and reliability is so advanced today that flying in a twin-engined aircraft today is statistically safer than flying in a four-engine aircraft 40 years ago, and of course a lot more financially efficient. NS: One of the world’s most famous and challenging approaches was to the former Kai Tak airport in Hong Kong [Madeira in Funchal is probably similar, but nothing beats Kai Tak!]. Can you share what it was like doing angled approaches at Kai Tak? NE: I flew into Kai Tak on many occasions. Obviously, the approach and landing onto runway 13 with the famous “checkerboard hill” approach was exciting, especially in a 747! You literally flew towards a red and white checkerboard on a hill and when you reached a certain point you executed a turn to the right. You the picked up the IGS (Instrument Guidance System), which guided you literally through the skyscrapers until a last steep turn at 200 feet to line up with the runway. It was a tremendously challenging and exciting approach and landing because the runway ended up in Hong Kong Harbour, and for those unlucky enough to get wrong, they actually ended up in the harbour itself! The beer that night somehow always tasted sweeter! NS: Even for pilots who fly the latest Airbus or Boeing aircraft, nothing beats flying the 747, or comes close to it! What was it really like flying the 747? I mean the sheer size...things like lining up on the runway [some have compared it to steering a double-decker bus while being sat the top deck!]. NE: On my first day at The Cranebank Centre, the former British Airways training facility near London Heathrow Airport, the instructor pointed to an office block at the other side of the carpark and asked us to look at the very top of the building. There, above the final row of windows, was a blue plaque. We were asked what we thought it was there for? Everyone could not believe it when we were told that was the height of the tail of the aircraft we would shortly be flying. My first take off was as exciting as my last one 34 years later. We would taxi out, looking above everything else and feel an immense pride in flying this incredible aircraft. You could instantly tell that every other pilot was jealous and wanted to in the seat you were currently occupying. Turning onto the active runway, I always watched the face of my co-pilot as they pushed the throttles forward, waited until the engines were stable, and then announcing, “Setting Power”. Almost without exception the smile on their faces grew wider as the aircraft accelerated down the runway. My last grin was as large as my first one. It was quite simply the ultimate flying machine. NS: Now, with all the buzz about AI affecting many industries, including aviation, is it really going to effect on this industry? I mean, planes have had autopilots for decades and have to some extent been on “artificial intelligence” since the 1980s at least. NE: This is a hot subject in aviation and has been over the past few decades. There is a great article called “Children of the Magenta Line” written in 1997. This details pilots’ tendency to blindly follow the magenta line on the new computer screens in modern aircraft at the expense of everything else. In other words, pilots were losing their natural ability to manually fly and navigate the aircraft and over relying on automation. This has resulted in a number of accidents that, arguably, would not have occurred if the pilots had retained their manual flying skills. That is why I personally hand flew the aircraft on very suitable occasion and always backed up the computer’s predictions with a rough prediction of my own. If the two varied by any significant amount I would stop everything and start again. NS: For some pilots, no doubt money is a good motivator to keep on going and flying, and perhaps they move to places such as China or the Middle East to earn very tempting high tax-free salaries that are unheard of in the UK [$350K tax free in some cases!]. What was the motivation in your case to stay at one airline and one aircraft type for majority of your career? NE: I had a very varied and interesting start to my career and had all the excitement and trauma condensed into a very short period of my career. When I joined British Airways, I found a lifestyle and aircraft that I loved. Life is not always about money, and I was lucky enough to be paid a reasonable salary, which allowed me to have great lifestyle balance. NS: Now, we have read a lot of myths about the brace position, can you please elaborate why the brace position is not included as part of the safety demonstration prior to take-off but is only written/illustrated in the safety card? I always wondered that because various airlines have created in-flight safety videos but have never seen the brace position being demonstrated.
NE: The simple answer is that it would be impossible for a cabin crew member to demonstrate the brace position without actually being in a seat. If they were in a seat nobody could then see them, except maybe a few people sitting next to them! The brace position was actually changed a while ago to reflect the differing seating options on today’s aircraft! NS: Nick, thank you very much. It has been an absolute pleasure having you on my blog! NE: Pleasure is mine. Thanks. Thanks again to Nick for spending time to share his thoughts, and for being kind enough to autograph his book for me. And before [or during!] your next long-haul flight, you may want to read Nick’s book! Click here to purchase a copy.
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Since I published my second blog article on the 25th of January – where I highlighted some exclusive insights relating to a whistleblower Air India captain, who cannot be named for legal reasons, raising concerns about passenger and Boeing 777-200LR aircraft safety [claiming they're flying illegally and could be left without oxygen if the cabin were to suffer a sudden decompression] – I have the following updates: COMPLAINTS SENT TO THE DGCA BY THE WHISTLEBLOWER CAPTAINThe whistleblower captain has sent a series of complaints via emails in 2024 filed with the Directorate General of Civil Aviation (DGCA) dated the 2nd of January, 27th of January, and the 7th of February. In these complaints, he painstakingly explains to the DGCA that he was “illegally terminated from Air India”. He further “requested multiple times from the DGCA to hold a fair and just enquiry to be conducted based on the principles of natural justice, pertaining to the safety violation”, which he believes is being done willfully and deliberately even though Air India officials have been cautioned since January 2023. According to the DGCA, they conducted a comprehensive investigation into the alleged violations. "Since the investigation prima facie revealed non-compliance by the airline, a show cause notice was issued to the Accountable Manager of Air India Limited", said the DGCA. "The response to the show cause notice was duly examined with respect to the laid down stipulations under the relevant statutory provisions and the performance limits stipulated in critical documentations laid down by the Original Equipment Manufacturer (OEM)", it said. Of paramount importance to the whistleblower captain is that he wants to understand “why the DGCA hasn’t taken any corrective action against Air India to stop operating those illegal flights”, which was the primary subject of his complaint [because he believes this is a cause of extreme danger to the lives of passengers and crew on these leased Boeing 777-200LR aircraft while flying between Indian cities and San Francisco [SFO]]. The whistleblower captain states that Air India is "misusing the privileges of the Air Operator’s Certificate on a daily basis, which is a license by the granted by the DCGA to legally operate a commercial airline. Misusing privileges of license on a daily basis warrants a serious review of the situation”. HOW IT ALL STARTEDI have also read with interest some highly sensitive and confidential information relating to this matter shared by the whistleblower captain. From these documents, some things can be made public, especially in relation to how this situation got to where we are today. On the 22nd of January 2023, the whistleblower captain raised a voluntarily safety report by writing to the various heads of departments of Air India via an email regarding this critical issue. Prior to this date, he did extensive research into this important matter. While his research was on-going regarding the same issue, on the 30th of January he was scheduled to operate a similar flight from SFO to Bangalore. On that day, for the route which he was assigned to operate as the PIC (Pilot in Command), he was presented with at least three flight plans, one after the other. These were presented by the flight planners at the IFD [Integrated Flight Dispatch] via the flight dispatch office in New Delhi. However, he felt he had no choice but to reject all of the flight plans because “he was duty bound towards the safety of his passengers and crew, as these flight plans were planned in a manner which was not only illegal but also fatal for the passengers and crew in case a depressurization emergency were to take place on certain segments of the route”. Therefore, he insisted that a safe and legal routing be offered by the flight dispatch department between SFO and Bangalore. Now, because of the change in the routing demanded by the whistleblower captain [PIC in this case], the flight dispatch office had to figure out an alternate route beyond the job of automatically printing out the everyday flight plan routings. It is a standard procedure to get a flight plan before any flight; however, the issue here is that getting alternate flight plans for this reason is not a regular occurrence. Sometimes an airline will have a standard route it uses for a flight – mostly on short domestic routes – and these routes will be saved in a database on the aircraft’s Flight Management Computer [FMC]. The FMC is an advanced computer system that plays a key role in providing flight guidance and control to the aircraft and is a critical component of the Boeing 777 aircraft which contains navigation and aircraft performance data. The FMC works in conjunction with other systems, such as the Flight Management System (FMS), the autopilot and auto – throttle etc., to ensure safe and efficient flight operations. Ultimately, the FMC is responsible for calculating and displaying essential flight-related information to the pilots, including routes, speeds, altitudes, and vertical and lateral navigation. It also controls the autopilot and auto throttle systems, helping to maintain the aircraft’s stability and performance during various phases of flight. Therefore, each flight route is planned based on several factors, including options for speed, altitude, fuel consumption, alternate airport/route, weight etc. Under normal circumstances, some of these things may of course change pending any requests from Air Traffic Control [ATC], weather, commercial dept. of the airline, such as for example last minute changes in cargo or the number of passengers. Although the standard distance doesn’t usually change; however, with every flight the time taken to fly the same route can change (and therefore the fuel required) could alter, for example it would take longer if you were flying in strong head winds. Airlines require permission to fly through the airspace of each country they pass over. If for any reason you don’t have permission, the route will be altered, and they also try to find the most inexpensive route [compatible in every sense.]. LEASED BOEING 777-200LR AIRCRAFT ILL-EQUIPPED IN TERMS OF OXYGEN FOR THE FLOWN ROUTES As per the whistleblower captain’s extensive research, he noted that his “aircraft was not equipped with the legal amount of stored breathing oxygen to provide passengers in case there was an emergency descent required over Greenland due to vast stretches of high mountainous terrain throughout the continent”. Furthermore, on the day of that flight the whistleblower captain realized the same held true for other route segments which were passing over high mountainous regions such as the Rockies and some parts of China [ especially Kunming airspace] as well. "For these leased aircraft, it is not safe and legal to fly over China's high mountainous terrain, especially around the Kunming ZPKM flight information region (FIR, which is Airway A599 and then Airway A581] which contains the Kunming, Lijiang, Dali airspace" said the whistleblower captain. He noted that “it would have taken a considerable amount of time, which was much more than the capability of Air India’s leased B777-200LR aircraft, which carried only 12 minutes of stored/breathing oxygen on board, to descend to at least an altitude of 10,000 feet or below to prevent passengers from experiencing hypoxia”. ![]() Map of China's flight information regions (FIRs). The Kunming FIR region is the one with high mountainous terrain. Air India's Boeing 777-200LR flights are being used to fly Indian destinations to SFO via the Kunming FIR, Wuhan FIR, and Shanghai FIR regions over China and then onto South Korea and the Pacific Ocean: Copyright ICAO. FLIGHT PLANS NOT COMPATIBLEDespite the aircraft not being equipped with more than 12 minutes of stored breathing oxygen, the whistleblower captain, while he was still at the crew hotel in San Francisco, noticed the initial flight plan he was presented with was illegal because it required him to fly the Boeing 777-200LR aircraft with less than the minimum legal amount of stored breathing oxygen over high mountainous terrain, especially the route segment over the Rockies. Fearing for the safety of the lives of his passengers and crew, he requested the flight planners at the IFD to provide an alternate flight plan. Almost seven hours went before the flight dispatch team provided him with a flight plan which was legally acceptable. “This highlights gross incompetence on the part of the Air India flight dispatch team, which is supposed to be of assistance to its operations 24/7 and efficiently and timely produce results, such as providing a flight plan even if it requires a change in routing,” said the whistleblower captain. That was to be the whistleblower’s final flight, and since then he claims, “Air India has illegally terminated me without conducting a proper enquiry”. I wonder if the passengers were ever refunded for this flight. I have reached out to Air India’s press office for a comment but have not received a response. PASSENGER WOES ON INDIA-SAN FRANCISCO ROUTESMind you, this is not the first time an Air India flight from San Francisco to India [and vice-versa] has been delayed. On June 6, 2023, Air India flight AI173D from Delhi [DEL] to San Francisco [SFO] carrying 216 passengers and 16 crew on board was diverted to the Magadan port city in far east Russia following a mid-air glitch in one of the Boeing 777-200LR aircraft engines. All passengers and crew were stranded in the port city for two days, and the replacement aircraft ferried them to San Francisco on 8 June. However, the return flight to Mumbai was cancelled. "Air India flight AI180, scheduled to operate from San Francisco (SFO) to Mumbai (BOM) on June 8, 2023, was cancelled due to an unforeseen technical issue," an Air India spokesperson said. It is a sad state of affairs for an airline that was once known as a world-class luxury brand, especially in the 60s, 70s, and the 80s. By the 1970s Air India had over 10,000 employees in over 50 countries. It was a brand to be reckoned with and had an aura of sheer glamour and excitement. According to the book “Empires of the Sky – The Politics, Contests and Cartels of World Airlines.” by Anthony Sampson, Air India’s founder, the legendary aviator and industrialist J.R.D. Tata was approached to design Singapore Airlines’ inflight services which international travelers speak of highly today. The best of Asian hospitality that Thai Airways and Cathay Pacific are known for today was first embodied by Air India right from the 1950s. However, things began to deteriorate from the 1990s onwards as competition became fiercer, especially from the Middle Eastern and other Asian carriers. Air India began making heavy losses after merging with the state-owned domestic operator Indian Airlines in 2007. It relied on taxpayer-funded bailouts to stay operational, and since then it has sadly been the butt of jokes for bad quality of service. DETAILS NOT CLEARThe captain claims he did not refuse to fly, but instead he asked for an alternate route because he was concerned for the safety of the lives of the passengers and crew members.
A few details are murky and not clear as mud: why did it take the flight planners almost seven hours to provide the captain with an alternate [legally acceptable] flight plan at San Francisco? [note that airlines are used to operating and working in 24/7 time zones for emergencies like this, and the resources are there for back up support.], has this ever happened before with any other airline? More importantly, what exactly has the DGCA fined Air India for? and under what provision of the law (DCGA Civil Aviation Regulations [CAR])? and why has not the order dated 24th of January 2024 against Air India been made public by DGCA? The whistleblower captain “has not had any replies, even after he has applied under the 2005 Right to Information Act”. The whistleblower captain has also asked [I quote] “Why has the DGCA not publicly disclosed the order copy dated the 24th of January 2024, which imposes a fine on Air India, especially to the whistleblower captain, as he is the complainant?” He further states that “the DGCA have released a press note, which is ambiguous and not specific. This order should have been made public to all the stakeholders to learn from it and understand it from the air safety point of view to implement these safe practices in their airlines and know what not to do”. Another veteran airline captain spoke to me on condition of anonymity and said: “It is important to note that whistleblowers play a crucial role in the fight for accountability and a fairer and safer world, and especially in aviation”. If you ever depart from or arrive at Heathrow Airport in London, you will see an Emirates Airbus A380 model. The 45-tonne model was constructed after the Middle Eastern carrier took over the advertising site from British Airways in 2008.
Built by California-based Penwal Industries, the model 24m long with a wingspan of 26m – a one-third scale replica – and comparable in size to a Bombardier CRJ200, and never fails to impress. The model is built from glass-reinforced plastic covering a steel frame. It was flown from Ontario in California to Heathrow by a chartered Antonov An-124, operated by Russian carrier Polet. Once in London a mechanical ramp, brought in specially from Germany, was used to unload the 10 components. The Emirates A380 replaced the British Airways Concorde Model, which is now placed at Brooklands Museum. |
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