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CHINA EASTERN AIRLINES (Guiyang Airport to Hangzhou Xiaoshan Airport), AIRBUS A320

1/2/2015

 
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Route: Guiyang Airport to Hangzhou Xiaoshan Airport
 
Departure date and time of flight: 17:30 on the 3rd of January

Flight Number: MU5314

Flight duration: 2 hours 30 minutes

Class: Economy Class

Aircraft type: Airbus A321

Punctuality of the flight:
 
The flight departed and landed on time (rare for this to happen).

Any baggage issues:
 
No issues- the bags arrived on time and in one piece. Despite being the main airport serving the capital city of Guizhou province, Guiyang airport is relatively quiet and a small domestic airport.

Comments on the check-in staff and any issues:

The check-in staff were polite, and very professional. There was no problem what so ever.

Comments regarding the pre-meal service:

Choice of drinks (standard- tea, coffee, orange juice, apple juice, lemonade or coca cola). There was no alcohol served on this flight as alcohol is not served on domestic flights in China. I asked for orange juice, and a coffee. The orange juice was provided from a carton of a local brand (not Dole!), and the coffee was instant (but drinkable). 

Comments regarding the First meal:

A lovely colourful cardboard box was presented with the following contents:

  1. A plain bread bun (boring and simple...would have tasted better if they had provided us with butter)
  2. A slice of fresh orange
 
The best part of the meal was the HOT and delicious options of: either chicken with rice, or beef with rice. I opted for the chicken with rice. The chicken was tender and well cooked, while both the rice and the vegetables were of an edible quality. Though it was not the kind of quality you would get on most international carriers outside of China, but still very edible and delicious.

Comments regarding the drinks service:

A second round of drinks was offered after the meal. Again, no alcohol was served.

Comments regarding the in-flight snacks (if any):

None

Comments on the in-flight system (if any):

There was no in-flight entertainment system installed on this aircraft, as the aircraft was old. China Eastern Airlines operate a mixture of old and new aircraft. Normally, the older aircraft are used on domestic routes.

Comments of professionalism of the cabin crew:

The staff were very proud of their brand image and represented their airline at the highest level possible. When under a situation of high pressure, the staff seemed to act with professionalism and integrity.

Improvements that could be made:

None. For such a short flight, you could not really ask for much.

Comments on the interior of the aircraft (including seat comfort): 

The seats in Economy Class on the Airbus A321 have a pitch of 32 inches recline, and are 17.8 inches wide.

Overall rating 1-10 (worst-best): 8
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In-flight catering, China Eastern Airlines: Photo Copyright Navjot Singh
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In-flight catering, China Eastern Airlines: Photo Copyright Navjot Singh
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Guizhou style in-flight catering, China Eastern Airlines: Photo Copyright Navjot Singh
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    Navjot Singh inside an Airbus A320 cockpit of British Airways at Heathrow Airport

    About Airline PR

    This is a special section on Airline Branding, and Airline Public Relations written by me on all the flights I have been fortunate enough to have been on. These are not records taken from somewhere else, but are actual flights I have been on. Most of the flight trips are officially sponsored by the airline companies in order to promote their certain routes, and aircraft. Airline promotion and PR related work in the aviation industry is one of my expertise. 

    This section of the website will grow in time, and will include detailed reviews of the in-flight meals, the airline seats, the comfort of the overall trip, the customer service both at the check-in-desk as well as by the Cabin Crew; and how good the assistance has been by the airline staff. All the reviews are honest, fair, firm, and non-biased.

    I am proud to have worked with some of the largest PR agencies, and some of the most powerful airline brands in the world, including but not limited to: Air Canada, Cathay Pacific, Emirates, Qatar Airways, Lufthansa German Airlines, Air China, Turkish Airlines, British Airways, TAP Air Portugal, Air Malta, Air France, KLM, CityJet, and many others. 

    All the flights I have taken in my life are documented on this weblog except for any flights that were taken before 2003. These included Syrian Airlines (747SP in 1985), British Airways (2003 to Dubai), Aeroflot (IL-62, and IL-86 in 1989) and a few others. I regret not documenting them because I never thought of doing that back in those days.  

    I am hoping to bring to life the joy of reviewing airlines. 

    Note Regarding Photos

    For all media reviews, special permission has been granted from the airline authorities, and even from airport authorities for the photos/videos taken on-board the aircraft and on the ramp because it is strictly forbidden to take photos and videos on and around the aircraft without permission. 

    The purpose of this blog is to provoke thought, inform, intrigue and amaze you.

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    Click on the particular airline below and see my flight review. When you click on an airline, it should list all of the flights taken with that airline.

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    Watch exclusive videos below taken in the cockpit of a Boeing 777-300ER in-flight over Chinese Airspace. 

    Special thanks goes to 
    Turkish Airlines 

    B777-300ER Cockpit Video 1

    B777-300ER Cockpit Video 2

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