Aer Lingus (London Heathrow to Dublin)

8/8/2004

Aer Lingus is the national flag carrier of the Republic of Ireland. Operating a fleet of 44 aircraft to over 73 destinations, Aer Lingus’s aircraft have an average age 6.2 years. Aer Lingus is 29.4% owned by Ryanair and 25.4% owned by the Government of Ireland

Route: London Heathrow to Dublin International

Departure date and time of flight: 8th August 2004 at 08:50am

Flight Number: EI153

Flight duration: 1h 15m

Class: Economy

Aircraft type: Airbus A321

Punctuality of the flight:

Yes, there was a delay of around 15 minutes because of heavy morning traffic at Heathrow. However the Captain made up the time in this short flight. Also, I nearly missed the flight! I had to run after checking in at the last minute (this has been my bad habit I think!)

Any baggage issues:

There were no baggage delays on this flight.

Comments on the check-in staff and any issues:

The check-in staff were kind to let me through at the last minute, considering that I nearly missed the flight. But later once I got to the gate I found out that the flight was delayed anyways!

Comments regarding the pre-meal service:

None. Passengers had to pay for the food. The good old days of getting free food on some European flights has disappeared.

Comments regarding the first meal:

None. Passengers had to buy the food, and the prices are a bit on the expensive side. Nevertheless, for such a short flight there was no need for in-flight meals. Flying without getting complimentary in-flight meals is just not the same experience as used to be (irrespective of how long the flight is).

Comments regarding the drinks service:

None

Comments regarding the in-flight snacks (if any):

None

Comments regarding the second meal (if any):

None

Comments on the in-flight system (if any):

None

Comments of professionalism of the cabin crew:

Very professional and polite.

Improvements that could be made:

None.

Comments on the interior of the aircraft (including seat comfort):

The interior of all Aer Lingus aircraft is in the national colours of light and dark green- emerald would the correct word to use. The Shamrock is displayed on all seat covers.

Overall rating 1-10 (worst-best): 10

About Airline PR

This is a special section on Airline Branding, and Airline Public Relations written by me on all the flights I have been fortunate enough to have been on. These are not records taken from somewhere else, but are actual flights I have been on. Most of the flight trips are officially sponsored by the airline companies in order to promote their certain routes, and aircraft. Airline promotion and PR related work in the aviation industry is one of my expertise.

This section of the website will grow in time, and will include detailed reviews of the in-flight meals, the airline seats, the comfort of the overall trip, the customer service both at the check-in-desk as well as by the Cabin Crew; and how good the assistance has been by the airline staff. All the reviews are honest, fair, firm, and non-biased.

I am proud to have worked with some of the largest PR agencies, and some of the most powerful airline brands in the world, including but not limited to: Air Canada, Cathay Pacific, Emirates, Qatar Airways, Lufthansa German Airlines, Air China, Turkish Airlines, British Airways, TAP Air Portugal, Air Malta, Air France, KLM, CityJet, and many others.

All the flights I have taken in my life are documented on this weblog except for any flights that were taken before 2003. These included Syrian Airlines (747SP in 1985), British Airways (2003 to Dubai), Aeroflot (IL-62, and IL-86 in 1989) and a few others. I regret not documenting them because I never thought of doing that back in those days.

I am hoping to bring to life the joy of reviewing airlines.

Note Regarding Photos

For all media reviews, special permission has been granted from the airline authorities, and even from airport authorities for the photos/videos taken on-board the aircraft and on the ramp because it is strictly forbidden to take photos and videos on and around the aircraft without permission.

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