British Airways is the national flag carrier of the United Kingdom, and operates full international and domestic scheduled air services for the carriage of passengers, freight and mail and the provision of ancillary services. British Airways operates to 148 destinations around the world with a fleet of 245 aircraft. British Airways are one of the world’s leading scheduled premium international airlines. Their main principal place of business is Heathrow, one of the world’s premier airport locations, which serves a large geographical area with a comparatively high proportion of point-to-point business. Operating one of the most extensive international scheduled airline route networks, together with our code share and franchise partners, British Airways flies to more than 300 destinations worldwide.
Route: Geneva to London Gatwick
Departure date and time of flight: March 2008
Flight Number: BA723
Flight duration: 1h 30m
Class: Business Class
Aircraft type: Boeing 737-400
Punctuality of the flight:
The flight departed on time from Geneva International, but (as always) and landed on time at Gatwick. This is one of the main reasons I prefer to use Gatwick. It’s not that a busy airport as Heathrow and there are hardly any delays (if the weather is good that is!)
Any baggage issues:
No issues- the bags arrived on time and in one piece.
Comments on the check- in staff and any issues:
No check-in issues. Everything goes perfectly smoothly at Geneva Airport. Just like the rest of the Swiss culture- everything is on time and in an orderly manner.
Comments regarding the pre-meal service:
Standard- tea, coffee, orange juice, apple juice, lemonade or coca-cola, and wine. Champagne was also offered along with caviar.
Comments regarding the first meal:
For Breakfast the main course consisted of a scrambled egg made with free range eggs, roasted tomatoes, sausage made with British pork, button mushrooms and a slice of bacon made from British pork. The meal was scrumptious. I could taste that the food was fresh. All the items were freshly made on that morning- and since this was an early morning flight out of Geneva so that would make sense. Orange marmalade was provided by Swiss “Fancy Extra” brand.
To accompany the main dish the air hostess brought along a basket with a selection of breads- I went for the freshly cooked hot chocolate bun. Freshly squeezed orange juice was provided. A strawberry smoothie was the highlight of the meal. An absolute delight to have at 37,000 feet above France!
Comments regarding the drinks service:
A second round of drinks were offered after the meal- this also consisted of wine and champagne (though I did not take it so early in the morning).
Comments regarding the in-flight snacks (if any):
Though a short flight, passengers in Business Class were open to go to the galley and choose from a selection of fine roasted bread and a selection of drinks.
Comments of professionalism of the cabin crew:
The cabin crew were very professional and polite. Just a normal flight, without any incidents.
Improvements that could be made:
This was a great flight, and on such a short flight, it is difficult to find any faults. Everything was just fine.
Comments on the interior of the aircraft (including seat comfort):
The 737-400/500 series of aircraft are used by British Airways for their short to medium haul routes within Europe. The aircraft is used from both Gatwick and Heathrow. The interior is a standard 3-3 for Economy Class and 2-2 configuration for Business Class passengers. The Business and Economy class seats are all leather in navy blue colour (typical of the signature for British Airways).
Overall rating 1-10 (worst-best):10
About Airline PR
This is a special section on Airline Branding, and Airline Public Relations written by me on all the flights I have been fortunate enough to have been on. These are not records taken from somewhere else, but are actual flights I have been on. Most of the flight trips are officially sponsored by the airline companies in order to promote their certain routes, and aircraft. Airline promotion and PR related work in the aviation industry is one of my expertise.
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B777-300ER Cockpit Video 1
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