NAVJOT SINGH - MARKETER, WRITER & EDITOR 雷辛格 - 作者, 市场
  • Home
  • Who am I?
  • 中文
  • Travel & Books
  • Photographs
  • Navjot's Blog
  • Airline PR
  • Portfolio
  • Terms & Conditions

China Eastern Airlines (Shanghai Hongqiao to Shenzhen)

4/10/2010

 
Picture
Picture
China Eastern Airlines: Photo Copyright Navjot Singh
Route: Shanghai Hongqiao Airport to Shenzhen Airport

Departure date and time of flight: 15:30pm on the 10th of April 2010

Flight Number: MU5329

Flight duration:
2 hours 10 minutes

Class:
Economy Class (only one class)

Aircraft type:
Airbus A300-600R (a very old aircraft)

Punctuality of the flight:

The flight was delayed by over an hour and a half, and without any reason given.

Any baggage issues:

No issues- the bags arrived on time and in one piece.

Comments on the check- in staff and any issues:

The check-in staff were polite, and very professional. There was no problem what so ever.

Comments regarding the pre-meal service:


Choice of drinks (standard- tea, coffee, orange juice, apple juice, lemonade or coca-cola). As with most of the airlines in China, the drinks (coca cola, orange etc.) were all branded under the China Eastern Airlines logo. There was no alcohol served on this flight.

Comments regarding the first meal:

“Lunch” consisted of a lovely soft cake slice (banana flavor), Apple flavored crisps, a slightly dry cinnamon pastry and beef flavored sweets. It was nothing exciting. It was just your average meal on a domestic flight with China Eastern Airlines.

Comments regarding the drinks service:

A second round of drinks was offered after the meal. Again, no alcohol was served.

Comments on the in-flight system (if any):

In this very old A300 there was no IFE. To make matters worse my seat light was not working (and neither was the seat light of other nearby seats that I tried), the “Channel” and “Volume” button was not working either, and to make matters even more worse the “Flight attendant Call button” was not working either!

Comments of professionalism of the cabin crew:

As with the standard of the majority of the Chinese airline companies, some of the staff were professional but their English level was below par international standards- perhaps Survival 2 or A1 in accordance with the European CEFR standard! (For Flight attendants’ the required English level should be around B2 globally!). The crew are aware that their airline is perhaps not up to the standards matchable to, say, airlines from western countries or that are seen to be more advanced.

Improvements that could be made:

The toilets need to be cleaner. The cabins were filthy and need to be cleaner. The seat IFE needs to be maintained properly. The in-flight food is a disgrace; however I fear that this would not improve as it’s the same for most Chinese airline companies. The staff speak poor English and this needs to be addressed seriously (i.e. what if there is an emergency?).

Comments on the interior of the aircraft (including seat comfort): 

The aircraft was not clean at all. As with most aircraft that are operated by Chinese airlines, the cabin had a strong stench of urine and an air of discomfort. It was the kind of smell you may have got on an old Russian Aeroflot Il-62 or Il-86 aircraft! The seats, and aisles and the toilets were all filthy. I hate to moan and groan about these things but it is important to mention them.

The seats were comfortable but not clean. There was a horrible stench. I would think twice before flying with this airline company if I have to again. For long haul flights I would refrain from flying with them at all for many of the reasons outlined above (food, smell, health issues, language problems etc.).

Overall rating 1-10 (worst-best):
2
Picture
Matthew
12/12/2011 07:02:19 pm

I am from Ireland but I live in shanghai, when ever I fly china eastern it is always the same, delays, bad food and bad service


Comments are closed.
    Picture
    Navjot Singh inside an Airbus A320 cockpit of British Airways at Heathrow Airport

    About Airline PR

    This is a special section on Airline Branding, and Airline Public Relations written by me on all the flights I have been fortunate enough to have been on. These are not records taken from somewhere else, but are actual flights I have been on. Most of the flight trips are officially sponsored by the airline companies in order to promote their certain routes, and aircraft. Airline promotion and PR related work in the aviation industry is one of my expertise. 

    This section of the website will grow in time, and will include detailed reviews of the in-flight meals, the airline seats, the comfort of the overall trip, the customer service both at the check-in-desk as well as by the Cabin Crew; and how good the assistance has been by the airline staff. All the reviews are honest, fair, firm, and non-biased.

    I am proud to have worked with some of the largest PR agencies, and some of the most powerful airline brands in the world, including but not limited to: Air Canada, Cathay Pacific, Emirates, Qatar Airways, Lufthansa German Airlines, Air China, Turkish Airlines, British Airways, TAP Air Portugal, Air Malta, Air France, KLM, CityJet, and many others. 

    All the flights I have taken in my life are documented on this weblog except for any flights that were taken before 2003. These included Syrian Airlines (747SP in 1985), British Airways (2003 to Dubai), Aeroflot (IL-62, and IL-86 in 1989) and a few others. I regret not documenting them because I never thought of doing that back in those days.  

    I am hoping to bring to life the joy of reviewing airlines. 

    Note Regarding Photos

    For all media reviews, special permission has been granted from the airline authorities, and even from airport authorities for the photos/videos taken on-board the aircraft and on the ramp because it is strictly forbidden to take photos and videos on and around the aircraft without permission. 

    The purpose of this blog is to provoke thought, inform, intrigue and amaze you.

    You read it first here!

    Click on the particular airline below and see my flight review. When you click on an airline, it should list all of the flights taken with that airline.

    Picture
    Navjot Singh at a Chinese Military Airfield
    qr code
    Picture
    Picture
    Watch exclusive videos below taken in the cockpit of a Boeing 777-300ER in-flight over Chinese Airspace. 

    Special thanks goes to 
    Turkish Airlines 

    B777-300ER Cockpit Video 1

    B777-300ER Cockpit Video 2

    Picture
    Picture
    Picture
    Picture
    Picture
    Picture
    Picture
    Picture

    Archives

    March 2017
    October 2016
    June 2016
    May 2016
    April 2016
    March 2016
    February 2016
    January 2016
    December 2015
    November 2015
    October 2015
    August 2015
    June 2015
    May 2015
    April 2015
    March 2015
    February 2015
    January 2015
    December 2014
    November 2014
    October 2014
    September 2014
    May 2014
    February 2014
    January 2014
    December 2013
    August 2013
    July 2013
    June 2013
    May 2013
    April 2013
    March 2013
    February 2013
    December 2012
    November 2012
    October 2012
    September 2012
    August 2012
    February 2012
    October 2011
    May 2011
    April 2011
    February 2011
    December 2010
    November 2010
    October 2010
    September 2010
    August 2010
    April 2010
    March 2010
    February 2010
    December 2009
    November 2009
    August 2009
    January 2009
    October 2008
    August 2008
    June 2008
    March 2008
    February 2008
    November 2007
    January 2007
    August 2006
    August 2004
    November 2003

    Airlines Reviewed

    All
    Aer Lingus
    Aeromexico
    Air Canada
    Air China
    Air France
    Air India
    Air Malta
    Air Seychelles
    Alitalia
    All Nippon Airways (ANA)
    Beijing Airport
    BIMAN Bangladesh Airlines
    Bmi
    Bmibaby
    British Airways
    Business Class
    Cathay Dragon
    Cathay Pacific Airways
    China Eastern Airlines
    China Southern Airlines
    China United Airlines (CUA)
    Chongqing Airlines
    Cityjet
    Delta Airlines
    Dragonair
    Easyjet
    Economy Class
    Egyptair
    Emirates
    Ethiopian Airlines
    Etihad Airways
    First Class
    Garuda Indonesia
    Hainan Airlines
    Hong Kong Airlines
    Japan Airlines
    Juneyao Airlines
    Klm Royal Dutch Airlines
    Korean Air
    Lufthansa German Airlines
    Malaysia Airlines
    Oman Air
    Pan Am
    Pegasus Airlines
    Philippine Airlines
    Premium Economy Class
    Qantas Airways
    Qatar Airways
    Royal Brunei Airlines
    Shandong Airlines
    Shanghai Airlines
    Shenzhen Airlines
    Sichuan Airlines
    Singapore Airlines
    Spring Airlines
    SriLankan Airlines
    Swiss
    Tap Air Portugal
    Thomas Cook Airline
    Thy Turkish Airlines
    United Airlines
    Uzbekistan Airways
    Virgin Atlantic
    Vlm Airlines
    West Air
    Xiamen Airlines

    Proud media partner of QATAR AIRWAYS 

    Qatar Airways Serbia
    Picture
    Picture
    Picture
    Picture
    Picture
    Picture

 Send me an email: navjot@navjot-singh.com

OR CONNECT WITH ME USING:

Design by Navjot Singh. All Rights Reserved 2002-2023

  • Home
  • Who am I?
  • 中文
  • Travel & Books
  • Photographs
  • Navjot's Blog
  • Airline PR
  • Portfolio
  • Terms & Conditions