China Southern Airlines Review (Shanghai Hongqiao to Guangzhou Baiyun Airport)

12/23/2009

Route: Shanghai Hongqiao to Guangzhou Baiyun International

Departure date and time of flight: 19:45pm on the 23rd December 2009

Flight Number: CZ3504

Flight duration: 2 hours 10 minutes

Class: Economy Class

Aircraft type: Boeing 777-200LR

Punctuality of the flight:

The flight departed on time and landed on time.

Any baggage issues:

No issues- the bags arrived on time and in one piece.

Comments on the check-in staff and any issues:

No check in issues. Everything went perfectly smoothly at Hongqiao Airport. I find the operations at Hongqiao much more efficient than those at Pudong Airport. It’s not that busy, which makes it easy for the speedy whisk through security and onto the departure gates.

Comments regarding the pre-meal service:

Just drinks (non-alcoholic), and including tea and coffee.

Comments regarding the first meal:

The dinner box contained the following interesting items: apple chips (tasted more like wine flavoured crisps), a plain and boring bun, a few slices of melon and a packet containing preserved spicy pickle which you can put onto the main food. The main hot dish contained a very generous portion of healthy chicken noodles and vegetables. The food did not look edible, but in saying this I was impressed with the taste of the chicken noodles- not bad actually (though it did look like as if someone had stamped their feet onto the chicken noodles).

Comments regarding the drinks service:

A second round of drinks were offered after the meal. No alcohol, but plenty of milk, coffee and tea.

Improvements that could be made:

I cannot really comment much on the in-flight food or the environment because it was not a long flight. But it was acceptable for a short 2-hour flight- all I can say is that I had a good sleep when I went home and I had no stomach problems.

Comments on the interior of the aircraft (including seat comfort):

The 777-200 plane had a seat configuration of 3-4-3 with an all Economy Class seat set up. The plane was clean and the toilets were clean too. It was not full at all. Not bad a flight after all. The crew were friendly too.

Overall rating 1-10 (worst-best):

7 (sorry but the food lets the flight down)

About Airline PR

This is a special section on Airline Branding, and Airline Public Relations written by me on all the flights I have been fortunate enough to have been on. These are not records taken from somewhere else, but are actual flights I have been on. Most of the flight trips are officially sponsored by the airline companies in order to promote their certain routes, and aircraft. Airline promotion and PR related work in the aviation industry is one of my expertise.

This section of the website will grow in time, and will include detailed reviews of the in-flight meals, the airline seats, the comfort of the overall trip, the customer service both at the check-in-desk as well as by the Cabin Crew; and how good the assistance has been by the airline staff. All the reviews are honest, fair, firm, and non-biased.

I am proud to have worked with some of the largest PR agencies, and some of the most powerful airline brands in the world, including but not limited to: Air Canada, Cathay Pacific, Emirates, Qatar Airways, Lufthansa German Airlines, Air China, Turkish Airlines, British Airways, TAP Air Portugal, Air Malta, Air France, KLM, CityJet, and many others.

All the flights I have taken in my life are documented on this weblog except for any flights that were taken before 2003. These included Syrian Airlines (747SP in 1985), British Airways (2003 to Dubai), Aeroflot (IL-62, and IL-86 in 1989) and a few others. I regret not documenting them because I never thought of doing that back in those days.

I am hoping to bring to life the joy of reviewing airlines.

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For all media reviews, special permission has been granted from the airline authorities, and even from airport authorities for the photos/videos taken on-board the aircraft and on the ramp because it is strictly forbidden to take photos and videos on and around the aircraft without permission.

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