China Southern Airlines (Shenzhen to Guilin) BOEING 737-800

10/7/2011

China Southern Airlines Boeing 737-800 tailfin: Photo Copyright Navjot Singh

Route: Shenzhen Baoan airport to Guilin Liang Jiang airport

Departure date and time of flight: 09:50am on the 12th June 2011

Flight Number: CZ3240

Flight duration: 1 hour

Class: ECONOMY CLASS

Aircraft type: Boeing 737-800

Punctuality of the flight:

Though our flight departed and landed on time, with Chinese airlines and airports you always have to be prepared for delays no matter what. It had been heavily raining with thunderstorms the night before, so therefore because of this many flights were either cancelled, or delayed. Most of the passengers told me that they sat on another China Southern Airlines plane bound for Guilin the night before for almost 7 hours because it was heavily raining. After that long wait they got put up into a local hotel before being put onto this flight. So I do think myself as being lucky to have taken this flight to Guilin and not the one night before.

Any baggage issues:

No issues. I only carried hand luggage with me so there was no problem.

Comments on the check- in staff and any issues:

Check-in at Shenzhen Airport was easy and very efficient.

Comments regarding the pre-meal service:

None.

Comments regarding the first meal:

The passengers were offered a packet of peanuts.

Comments regarding the drinks service:

There was a choice of having either a bottle of water, or a small carton on Chinese herbal tea. I opted for both of them!

Comments of professionalism of the cabin-crew:

The crew were very professional and offered to assist in any way possible. Because China Southern Airline is part of the ‘Skyteam’ group, so the service is that much better than the other Chinese carriers.

Comments on the interior of the aircraft (including seat comfort):

China Southern Airlines have a 3-3 configuration on their Boeing 737-800 aircraft for Economy Class and a 2-2 configuration for their Business Class cabin.

Overall rating 1-10 (worst-best): 10

About Airline PR

This is a special section on Airline Branding, and Airline Public Relations written by me on all the flights I have been fortunate enough to have been on. These are not records taken from somewhere else, but are actual flights I have been on. Most of the flight trips are officially sponsored by the airline companies in order to promote their certain routes, and aircraft. Airline promotion and PR related work in the aviation industry is one of my expertise.

This section of the website will grow in time, and will include detailed reviews of the in-flight meals, the airline seats, the comfort of the overall trip, the customer service both at the check-in-desk as well as by the Cabin Crew; and how good the assistance has been by the airline staff. All the reviews are honest, fair, firm, and non-biased.

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All the flights I have taken in my life are documented on this weblog except for any flights that were taken before 2003. These included Syrian Airlines (747SP in 1985), British Airways (2003 to Dubai), Aeroflot (IL-62, and IL-86 in 1989) and a few others. I regret not documenting them because I never thought of doing that back in those days.

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