SHANDONG AIRLINES (Hangzhou Xiaoshan Airport to Xiamen Airport), BOEING 737-800

3/27/2015

Route: Hangzhou Xiaoshan Airport to Xiamen Airport

Departure date of flight: March 28 2015, 10.50pm

Flight number: SC1174

Flight duration: 1 hour 10 minutes

Class: Economy Class

Aircraft type: Boeing 737-800

Punctuality of the flight:

This short-haul flight departed on time on a rainy and dark evening in Hangzhou. This was rare because even under normal weather conditions, most flights are delayed in China, and for the flight to depart to depart on time during rain was something to cheer about, I guess.

Any baggage issues:

No issues- I only had hand luggage.

Comments on the check-in staff and any issues:

No check in issues. Everything went perfectly smoothly at check-in at Hangzhou Airport. The check-in gates for domestic flights to second and third tier cities, such as Xiamen are located in the A-section of the departures building (though this may change later). For an airport the size of Hangzhou, it is somewhat underused and quieter than it should be (the international departures terminal is practically dead quiet 80% of the time).

Comments regarding the pre-meal service:

Herbal Chinese tea, orange juice and some other drinks, including tea and coffee.

Comments regarding the first meal:

For this short-haul flight, we were served with a packet of salted peanuts.

Comments regarding the drinks service:

A second round of drinks were offered before (orange juice and water), during, and after the meal. Plenty of milk, coffee, and tea.

Comments regarding the in-flight snacks (if any):

None

Comments of professionalism of the cabin crew:

The cabin crew seemed proud to work for Shandong Airlines, and provide a very warm and friendly service.

Comments on the interior of the aircraft (including seat comfort):

Shandong Airlines fleet consists only of Boeing 737 aircraft, with a variety of new Boeing 737-700/800/900NGs. All of these aircraft come in the following configuration:

Economy Class seats have a pitch of 32 inches, and a width of 18 inches
First Class seats have a pitch of 38 inches, and a width of 21 inches (some aircraft have a only Economy Class seating).

Overall rating 1-10 (worst-best): 10

My souvenir photo of Hangzhou's underused airport terminal: Photo Copyright Navjot Singh

Shandong Airlines in-flight offering from Hangzhou to Xiamen: Photo Copyright Navjot Singh

About Airline PR

This is a special section on Airline Branding, and Airline Public Relations written by me on all the flights I have been fortunate enough to have been on. These are not records taken from somewhere else, but are actual flights I have been on. Most of the flight trips are officially sponsored by the airline companies in order to promote their certain routes, and aircraft. Airline promotion and PR related work in the aviation industry is one of my expertise.

This section of the website will grow in time, and will include detailed reviews of the in-flight meals, the airline seats, the comfort of the overall trip, the customer service both at the check-in-desk as well as by the Cabin Crew; and how good the assistance has been by the airline staff. All the reviews are honest, fair, firm, and non-biased.

I am proud to have worked with some of the largest PR agencies, and some of the most powerful airline brands in the world, including but not limited to: Air Canada, Cathay Pacific, Emirates, Qatar Airways, Lufthansa German Airlines, Air China, Turkish Airlines, British Airways, TAP Air Portugal, Air Malta, Air France, KLM, CityJet, and many others.

All the flights I have taken in my life are documented on this weblog except for any flights that were taken before 2003. These included Syrian Airlines (747SP in 1985), British Airways (2003 to Dubai), Aeroflot (IL-62, and IL-86 in 1989) and a few others. I regret not documenting them because I never thought of doing that back in those days.

I am hoping to bring to life the joy of reviewing airlines.

Note Regarding Photos

For all media reviews, special permission has been granted from the airline authorities, and even from airport authorities for the photos/videos taken on-board the aircraft and on the ramp because it is strictly forbidden to take photos and videos on and around the aircraft without permission.

The purpose of this blog is to provoke thought, inform, intrigue and amaze you.

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Navjot Singh at a Chinese Military Airfield

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Special thanks goes to
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