Route: Amsterdam Schipol to London Heathrow Airport
Departure date and time of flight: 20:30pm on 16th of February 2008 Flight Number: KL1033 Flight duration: 1h 20m Class: Economy Class Aircraft type: Boeing 737-800 Punctuality of the flight: The flight departed on time and landed around 20 minutes late at Heathrow due to the (normal) heavy traffic waiting to land. Our plane circled over North London at least 5 times before finally making the turn to land. Any baggage issues: No issues- the bags arrived on time and in one piece. Comments on the check-in staff and any issues: No check in issues. I was transferring from a flight from Geneva at Amsterdam, so there were no problems. The wait was not too long. Comments regarding the pre-meal service: Just drinks, including wine. I choose “Solaris White Wine” and a miniature can of orangeade. Comments regarding the first meal: The food was the same as given on the Geneva to Amsterdam sector. I was on a connecting flight from Geneva to London. Normally I would take a non-stop flight for such a short sector, however I wanted to try what the service is like on KLM! The food consisted of a packet of the KLM Trademark “TUC” cheese miniature biscuits and a packet of “prine chocolate biscuits”. Comments regarding the drinks service: A second round of drinks were offered after the meal. Including “Solaris White Wine” and soft drinks. Comments regarding the in-flight snacks (if any): None Comments regarding the second meal (if any): None Comments on the in-flight system (if any): None Comments on the professionalism of the cabin crew: The cabin crew were very professional and polite. Just a normal flight, without any incidents. Comments on the interior of the aircraft (including seat comfort): The Boeing 737-800 is part of the Boeing family of aircraft, and is one of the smallest, as well as, most advanced versions of the type. The seat configuration is 3-3 in an all economy class layout. The interior design is based on the “Royal Dutch Blue” colour scheme. Overall rating 1-10 (worst-best): 8 Route: Geneva International to Amsterdam Schipol
Departure date and time of flight: 18:00pm on 16th of February 2008 Flight Number: KL1932 Flight duration: 1h 20m Class: Economy Class Aircraft type: Boeing 737-400 Punctuality of the flight: The flight departed on time and landed around 5 minutes early at Amsterdam. Any baggage issues: No issues- the bags arrived on time and in one piece. Comments on the check-in staff and any issues: No check in issues at Geneva. Everything went smoothly as possible. The time taken from the check in process to the gate took around 20 minutes. Comments regarding the pre-meal service: Just drinks, including wine. I choose “Terra Andina Red Wine” and a miniature can of orangeade. Comments regarding the first meal: Just a packet of the KLM Trademark “TUC” cheese miniature biscuits and a small chocolate cake ("Prince" brand). They were so good that I asked for another one! It was the only food available on this short flight! Comments regarding the drinks service: A second round of drinks were offered after the meal. Including “Terra Andina Red Wine” and soft drinks. Comments regarding the in-flight snacks (if any): None Comments regarding the second meal (if any): None Comments on the in-flight system (if any): None Comments on the professionalism of the cabin crew: One of the cabin crew members clearly seemed to have had a bad day at the office as she was seen asking a passenger seated two rows in front of me: “Sir, do you speak English?”. To which the passenger in question spoke back deliberately to challenge the question and said in clear English “No, I speak whatever you speak!”. The air hostess continued: “Sir, I am asking you, do you speak English? Please put on your seat belt, OK?, thats all I am asking”. After this remark, there seemed to be a certain heated exchange for around 5 minutes before another cabin crew member calmed things down and apologised to the passenger on behalf of the rather tired and rude cabin crew. I was very surprised and shocked to witness this on a flight as I have never come across a situation where the cabin crew actually are rude to the extent that they challenge the passengers! The rest of the flight seemed to be fine. Improvements that could be made: None Comments on the interior of the aircraft (including seat comfort): The Boeing 737-400 is part of the Boeing family of aircraft, and is one of the smallest versions of the type. The seat configuration is 3-3 in an all Economy Class layout. The interior design is based on the “Royal Dutch Blue” colour scheme. Overall rating 1-10 (worst-best): 6 Route: Amsterdam Schipol to Geneva International
Departure date and time of flight: 20:20pm on 10th of February 2008 Flight Number: KL1937 Flight duration: 1h 20m Class: Economy Class Aircraft type: Boeing 737-400 Punctuality of the flight: The flight departed on time and landed around 10 minutes early at Geneva. Any baggage issues: No issues- the bags arrived on time and in one piece. Comments on the check-in staff and any issues: No check-in issues. I was transferring from a flight from London at Amsterdam, so there were no problems. Amsterdam Schipol is a very large airport, and there are plenty of shops to while away the time! Comments regarding the pre-meal service: Just drinks, including wine. I choose “Terra Andina Red Wine” and a miniature can of Orangeade. Comments regarding the first meal: Just a packet of the KLM trademark “TUC” cheese miniature biscuits. They were so good that I asked for another one! It was the only food available on this short flight! Comments regarding the drinks service: A second round of drinks were offered after the meal. Including “Terra Andina Red Wine” and soft drinks. Comments regarding the in-flight snacks (if any): None Comments regarding the second meal (if any): None Comments on the in-flight system (if any): None Comments on the professionalism of the cabin crew: The cabin crew were very professional and polite. Just a normal flight, without any incidents. Improvements that could be made: None Comments on the interior of the aircraft (including seat comfort): The Boeing 737-400 is part of the Boeing family of aircraft, and is one of the smallest versions of the type. The seat configuration is 3-3 in an all Economy Class layout. The interior design is based on the “Royal Dutch Blue” colour scheme. Overall rating 1-10 (worst-best): 8 Route: London City Airport to Amsterdam
Departure date and time of flight: 16:35pm on 10th of February 2008 Flight Number: KL1564 Flight duration: 1h 15m Class: Economy Class Aircraft type: Fokker 50 Punctuality of the flight: The flight departed on time (as always, and, as expected from a flight at London City Airport), and it landed around 10 minutes early. Any baggage issues: No issues- the bags arrived on time and in one piece. Comments on the check-in staff and any issues: No check-in issues. As always, everything went perfectly smoothly at London City. The timing from checking In to the gate took around 15 minutes’ maximum, and this despite being the morning rush hour at London City. Comments regarding the pre-meal service: Complimentary coffee and tea. A selection of other drinks (no alcohol) were offered. Comments regarding the first meal: Bacon and tomato sandwiches, spread with provolone eggplant spread. The sandwiches seemed to have originated from Amsterdam and must have been carried on the in-coming flight to London City. Though they were fresh, and the cold bacon was edible for an afternoon tea at 27,000 feet over the North Sea as we made our way to Amsterdam! Comments regarding the drinks service: A second round of drinks were offered after the meal. Comments regarding the in-flight snacks (if any): None Comments regarding the second meal (if any): None Comments on the in-flight system (if any): None Comments on the professionalism of the cabin crew: The cabin crew were very professional and polite. Just a normal flight, without any incidents. Improvements that could be made: None Comments on the interior of the aircraft (including seat comfort): The Fokker 50 was designed after sales of the Fokker F27 Friendship, which had been in continual production since 1958, were beginning to decline by the 1980s. Fokker management, notably Frans Swarttouw, decided that aircraft with aerodynamic and avionics updates, derived from both the Fokker F27 and the Fokker F28 (the short-range twin jet for 85 passengers), were sensible. The Fokker 50 can carry 50 passengers in a normal seating arrangement or up to 58 passengers in a high density arrangement. It has a range of over 2,000 km (1,243 mi, 1,080 nmi) at a speed of 530 km/h (329 mph, 286 kn), a 50 km/h (31 mph, 27 kn) increase over the Fokker F27. Design of the Fokker 50 started in 1983. Only 205 Fokker 50s were built. Last machine delivered in May 1997. The seats were not that comfortable. Even for an averagely tall man (5” 10”), I had to lean downwards in order to look through the window, and plus the seats were narrow. But the flight was not that long, and so it did not make that much difference. Overall rating 1-10 (worst-best): 7 |
About Airline PRThis is a special section on Airline Branding, and Airline Public Relations written by me on all the flights I have been fortunate enough to have been on. These are not records taken from somewhere else, but are actual flights I have been on. Most of the flight trips are officially sponsored by the airline companies in order to promote their certain routes, and aircraft. Airline promotion and PR related work in the aviation industry is one of my expertise. Watch exclusive videos below taken in the cockpit of a Boeing 777-300ER in-flight over Chinese Airspace.
Special thanks goes to Turkish Airlines B777-300ER Cockpit Video 1B777-300ER Cockpit Video 2Archives
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